Communication and Coordination:
Communication
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### Additional Support Tools

In addition to using the help sheets, other activities the laboratories can undertake to ensure efficient communication during a response include: Maintaining communication logs to document all communication related to the incident Following phone conversations/conference calls with an email to document information that was provided, decisions that were made, and any follow-up action items Confirming receipt of data sent electronically through a follow-up fax, email, or phone call Considering establishing a secure portal for posting and transfer of data and other incident related information Posting Public Information Officer (PIO) contact information for any external inquiries |

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