Course Introduction
Overview

Welcome
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Welcome to the U.S. Environmental Protection Agency's (EPA) Water Laboratory Alliance Response Plan (WLA-RP) Module.

Module Overview
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This module is sponsored by the Water Laboratory Alliance (WLA) Training Center and is divided into two sections (Communication and Coordination, and Operations and Procedures). Each section includes topics that support it. It will take approximately 1 to 2 hours to complete this module. Click on the links below to view the goals, objectives, and intended audience for the module. Goals Objectives Audience Goals The goals of the Water Laboratory Alliance Response Plan (WLA-RP) Module are: Introduce the purpose and scope of the WLA-RP Describe the benefits of using the WLA-RP processes and procedures to coordinate laboratory response during an event Present resources available to support analytical responses during an event Objectives Upon completion of this module you will be able to: Identify the purpose and scope of the WLA-RP Describe the responsibilities of the three main roles listed in the WLA-RP: Analytical Services Requester (ASR), Primary Responding Laboratory (PRL), and Mutual Support Laboratory (MSL) Describe coordination between the three main WLA-RP roles and how the roles integrate with the Incident Command System (ICS) Describe how communication and notifications during an event should be handled List resources that can be used to identify support laboratories Discuss factors that influence the types of methods selected for analysis and the level of Quality Assurance (QA)/Quality Control (QC) performed Audience The target audience for this module includes: Water utilities Laboratories First responders Emergency managers Public information officers (PIOs) State drinking water administrators Other government officials EPA regions | wla seal (small version)

Navigation
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The following useful navigation features and links are included in the module:

Back/Next: | These buttons are located in the top and lower right portion of the page and take you to the previous page or next page.
References: | This button, located in the top left portion of the page, contains links to important websites and other related documents.
Glossary: | This button, located in the top left portion of the page, contains terms and acronyms used in the course and their definitions.
Print Topic: | This button, located in the top left portion of the page, allows you to print the current topic.
Course Menu: | The course menu allows you to navigate to the different sections in the WLA-RP Module.

Settings
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In order to access all of the features of this course, the following computer settings and applications are recommended:

- Screen
  Resolution
- Adobe®
  Flash®
  Player
- Adobe®
  Reader®
- Viewing
  Module
  on Local
  Drive

Screen Resolution

Your screen resolution determines how the content appears on your computer monitor. To view the entire content window, your screen resolution should be at least 1024 x 768 pixels. To change your screen resolution, go to the Control Panel.

Adobe® Flash® Player

Adobe® Flash® Player Version 7+ is necessary to view some embedded content.

If you do not have Flash® Player, go to the Adobe® website to download the software.

Hyperlink: http://get.adobe.com/flashplayer/

Adobe®
Reader®

Adobe® Acrobat® or the Adobe® Reader® Version 6+ software is necessary to access some of the documents embedded in this course.

If you do not have Adobe® Acrobat® or Adobe® Reader® on your computer, then you should download the Adobe® Reader® software from the Adobe® website.

Hyperlink: http://get.adobe.com/reader/

Note: You will need an Adobe Flash Player to view this module from your C drive. Most computers already have this plug-in, so we suggest following the instructions above first. If you experience any errors, enable the Flash Player by completing the following steps.

1. Go to http://www.adobe.com/support/documentation/en/flashplayer/help/settings_manager.html 2. On the left hand side, click on Global Security Settings panel 3. Under the tab "Global Security Settings", in box that says "Adobe Flash Player Settings Manager", click edit locations4. Click add location, type in "C:" - confirm "C:" should now be under the "always trust files in these locations" box

Accessibility
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This course is intended to meet government standards for access by people with disabilities. The following are some of the features that make the course accessible.

- Text Zoom
- Long Descriptions

Text Zoom

Internet Explorer zoom lets you enlarge or reduce the view of a webpage. Unlike changing just the font size, zoom enlarges or reduces everything on the page, including images. You can zoom from 10% to 1000%. To zoom in (or out) on a webpage:

1. Locate the magnifying glass icon (Change zoom level) in the bottom right corner of the Internet Explorer browser window.

2. Select the arrow to the right of the Change zoom level button.
   - To go to a predefined zoom level, select the desired percentage of enlargement or reduction.
   - To specify a custom level, select Custom. This will display the Custom Zoom popup window.
   - In the Percentage zoom box, type a zoom value (or use the up and down arrows to adjust the value).
   - Select OK.

Note: If you have a mouse with a wheel, hold down the CTRL key, and then scroll the wheel to zoom in or out.

Long Descriptions

Graphics are described in text for the visually impaired. This text is then read aloud by a screen reader.

For simple graphics, these required descriptions are provided by alternative text, which appears on-screen when you either roll over or tab to the graphic. For more complex graphics requiring a more detailed text description, a long description is used. The long description is accessed by selecting the "D" tag found near the graphic with the mouse pointer or tabbing to it using the keyboard.